Cookie Notice
We use cookies to give you the best possible experience on our website.
By continuing to browse, you agree to our website’s use of cookies. To learn more click here.
L'immobilier autrement
Royal Lepage Altitude is a real estate agency that values your privacy and the protection of your personal information.
The purpose of this Privacy Policy is to inform you of our practices regarding the collection, use, disclosure, retention and destruction of your personal information.
Within the scope of our business, we collect, use and process personal information in order to provide our services.
By submitting personal information to us through our website royallepagealtitude.com, you consent these will be processed in accordance with what is set out in this policy, and you authorize Royal Lepage Altitude and its service providers to process your personal information for the purposes set out below.
Royal Lepage Altitude is a real estate agency whose vision of real estate brokerage is based on the success of its brokers. Our objective is to implement concrete solutions to develop the human qualities and skills of our brokers, while sharing and promoting values such as competence, respect and integrity, attention and dedication, professionalism and self-confidence.
When you visit our website royallepagealtitude.com and when you communicate with us through the contact form provided (Join our team or Contact us), we may collect and process different types of personal information about you in the course of carrying out our activities and services, namely the following:
If you are a minor under the age of 14, please do not provide us with any personal information without the express consent of a parent or guardian.
We collect your personal information in several ways:
Your personal information will be used in accordance with applicable privacy legislation and in accordance with your consent.
We may therefore use your personal information in the following circumstances and for the purposes indicated, in accordance with the framework defined above:
We will use personal information only to fulfill the primary purpose for which it was collected and for purposes that are legitimate and consistent with that primary purpose.
Please note that your personal information may be shared (in addition to with our employees) with the following third parties:
We will retain your personal information for the purposes for which it was provided to us and for any compatible or related authorized purposes.
We will cease to use and retain your personal information once these purposes have been fulfilled. This is subject to any applicable legal or regulatory retention periods.
Your personal information is stored on our servers and/or those of our information technology service provider located in Quebec.
However, your personal information may be transferred to service providers whose facilities are located outside Quebec. You therefore consent to the transfer of your personal information to countries or provinces (other than the province of Quebec) where the rules for the protection of personal information may be different.
However, we ensure that these suppliers provide adequate protection with respect to generally accepted privacy principles by first conducting a privacy impact assessment and having the suppliers sign a written agreement to this effect.
We recognize that information security is an integral part of privacy.
We use industry best practices to ensure that personal information is protected in accordance with applicable privacy legislation.
To this end, we maintain reasonable physical, technical and procedural safeguards to protect your personal information from unauthorized access, use, disclosure, destruction or other unauthorized intrusion.
All Royal Lepage Altitude agency personnel and our brokers, as well as any third-party suppliers we may retain who process personal information on our behalf, are also contractually bound to respect the confidentiality of personal information.
The Royal Lepage Altitude website may contain links to other websites. Information exchanged on this site is not subject to this privacy policy, but to that of the external site concerned, if one exists. If such a policy exists, we encourage you to consult it before communicating your personal information to third parties.
Royal Lepage Altitude cannot be held responsible for the policies, procedures and practices of its partners regarding the protection of personal information.
To access your personal information, to request rectification of your personal information or to withdraw your consent to the communication or use of your personal information, you must send a written request to Royal Lepage Altitude's Privacy Officer (contact information can be found at the end of this Policy).
The request for rectification must be particularly precise and correctly identify you in order to allow Royal Lepage Altitude to correct or adequately complete the personal information deemed inaccurate or incomplete.
A request for withdrawal of consent will result in the termination of the services offered by Royal Lepage Altitude for the person concerned.
Royal Lepage Altitude will normally respond to requests for access, rectification or withdrawal of consent within 30 days in accordance with the time limits prescribed by the Act respecting the protection of personal information in the private sector.
All necessary assistance will be reasonably provided to data subjects who wish to access or rectify their personal information, including clarification of exactly what they are seeking.
Depending on the amount of information requested in an access request, a nominal fee may be reasonably charged to cover the costs of responding to the request.
Written notification will be provided if Royal Lepage Altitude must deny an individual access to his or her personal information for legal, regulatory or other reasons.
If you are dissatisfied with the manner in which Royal Lepage Altitude has handled your request for access to or rectification of your personal information, in particular in the event of a lack of response or an unsatisfactory response, you may submit a request to the Commission d'Accès à l'Information for a review of the dissatisfaction.
When you use our website, we may set a « cookie » on your computer. Cookies are small data files created by your web browser and placed on your computer. These cookies may have several functions, including improving the operation of our Web site.
You can find out more about the cookies we use:
The non-essential (optional) cookies used on our website are as follows:
Some features offered come from third-party providers (Facebook, Twitter, YouTube ...) that allow you to share your experiences on our website with others through social media platforms. These platforms install their own cookies on your devices. We advise you to consult the policies of these providers for information on the use of cookies.
You can change your choices at any time during your subsequent visits to our website.
If you have any questions about this Privacy Policy or the manner in which we handle your personal information, or to exercise your rights, please contact our Privacy Officer by e-mail or by mail at the following address:
ROYAL LEPAGE ALTITUDE
À l’Attention: Privacy Officer
1215 Notre-Dame W., Montréal, Qc. H3C 0B1
remykanaan@royallepage.ca
We may change the content of our Web site and the way we use cookies.
These changes may affect our privacy practices as well as this Privacy Policy and the cookie banner on our Web site.
In the event of any changes, a notice will be posted on our Web site.
Last updated: November 29, 2023
We use cookies to give you the best possible experience on our website.
By continuing to browse, you agree to our website’s use of cookies. To learn more click here.